General Terms

Eligibility Criteria

Services at Nerava Bloom are designed for senior individuals who meet certain age and residency requirements.

Clients should be at least 60 years old to be eligible for full participation in our programs.

Users must use services lawfully and not engage in any prohibited activities during their stay or interaction with Nerava Bloom.

Services are available primarily to residents of Switzerland and approved neighboring regions, subject to local regulations.

Account Use

Creating an account or registering for services allows for personalized management of your stay and communication preferences.

Users must provide accurate and current information during registration and inform Nerava Bloom of any changes promptly.

You are responsible for maintaining the confidentiality of your account information and must notify us immediately of any unauthorized access.

Accounts are personal and non-transferable; sharing credentials is prohibited.

If you suspect your account has been compromised, contact Nerava Bloom support immediately to secure your data.

Accounts may be suspended or terminated for breaches of these terms or suspicious activity.

Service Description

Nerava Bloom provides accommodation, wellness programs, and recreational activities tailored for pensioners seeking health and relaxation in Adelboden.

We may modify services as needed to improve quality or comply with legal standards. Clients will be informed of significant changes in advance.

Service availability may vary seasonally or due to unforeseen circumstances; we strive to minimize disruptions.

Rules of Conduct

All guests and visitors must adhere to established rules to maintain a safe and respectful environment at Nerava Bloom.

• Respect fellow guests and staff at all times.
• Keep noise levels within reasonable limits.
• Comply with scheduled activity times and facility guidelines.
• Prohibit smoking except in designated areas.
• Report any damages or hazards promptly.
• Avoid bringing pets unless expressly permitted.
• Follow health and safety protocols as directed.

User-Generated Content

Guests may share feedback, testimonials, or media related to their experience at Nerava Bloom.

You retain ownership of your content but grant Nerava Bloom a license to use it for promotional and operational purposes.

This license is worldwide, royalty-free, and perpetual to allow display and distribution.

Content must not violate laws, be offensive, or infringe on others' rights.

Nerava Bloom reserves the right to remove any user content that breaches these terms.

Intellectual Property

All materials, logos, and content provided by Nerava Bloom are protected and owned by the company or its licensors.

• No unauthorized copying or redistribution of Nerava Bloom content.
• No creation of derivative works without permission.
• Use of activity only as expressly authorized.

Paid Services

Certain offerings at Nerava Bloom require payment and booking in advance.

Prices are clearly indicated and inclusive of applicable Swiss taxes unless otherwise specified.

Payments can be made via accepted methods during booking or on arrival.

Subscription packages may include periodic billing and benefits as described in each plan.

Refunds are handled case-by-case according to cancellation policies provided at booking.

Clients must notify cancellation within specified timeframes to avoid fees.

All prices are quoted with relevant tax information compliant with Swiss law.

Nerava Bloom reserves the right to adjust prices with prior notice to clients.

Non-payment may result in reservation cancellation or service suspension.

Disclaimer

Nerava Bloom provides services as described but does not assume liability for personal health outcomes or external factors beyond its control.

Limitation of Liability

Liability is limited to direct damages caused by Nerava Bloom's negligence, excluding indirect or consequential losses.

Third-Party Services

We may recommend or facilitate third-party services but are not responsible for their actions or policies.

Termination of Service

Either party may terminate service agreements with appropriate notice as outlined in booking terms.

Upon termination, access to facilities and services will cease and outstanding fees settled.

Privacy Policy

Use of Nerava Bloom's services requires acceptance of our privacy practices safeguarding your personal information.

Communications

We may contact clients electronically regarding bookings, updates, and offers with the option to opt out of marketing messages.

Changes to Terms

These terms may be amended periodically with updated versions posted online and communicated when significant.

Governing Law

These terms are governed by Swiss law, and disputes shall be subject to Swiss courts in the jurisdiction of Adelboden.

Dispute Resolution

Clients and Nerava Bloom will attempt amicable resolution of disputes before pursuing formal legal action.